If you are unable to attend a training or if you have to cancel a course, you may transfer to a later programme or provide a substitute delegate at no charge. If we have to cancel a course, an alternative programme will be offered – or your money back minus the minimum administration costs.

To attend a course, you have to have successfully completed 100% the pre-course work supplied to you beforehand. There are 8 hours of MP3’s to listen to and the test should take around 3 hours depending on your personal speed. Plus you will need to cater for revision of test with the assistants/trainers to get it to 100%. Please bear in mind that failure to allow enough time or the non-compliance with the initial test procedure can result in us asking you to attend another course or forfeiting your deposit if you choose not to.

If you wish to cancel a booking before the start – or the failure of conditions above, the following cancellation fees will be charged:

The ABC of Abundant Living workshop – £100
NLP Four or Seven Day Practitioner – £400
NLP Master Practitioner (whole or per module) – £250
Lost Certificate – £30 for replacement

If you have started the course and have to cancel, you can join another course at a later date with only an admin charge for room hire and teas/coffees. If you can not do that, you forfeit your full course fees.

If you are not satisfied with the product, please return within 7 days and money will be refunded, minus any postage or other charges we have incurred.